Training should be planned and continue throughout the first month. If self-learning forms a part of this ensure the new employee is given time to complete it. Induction training will generally be covered within three areas.

Familiarisation with the organisation

Things all employees need to be aware of/mandatory training covering:

  • Structures, systems, processes, culture, expectations
  • Health and Safety
  • Diversity
  • Appraisal processes
  • Customer/client service
  • Using organisation IT systems

Personnel effectiveness

This will depend on the role and the level of skill your new employee brings with them and may include:

  • Communication skills
  • Report writing
  • Presentation
  • Time management
  • Problem solving
  • Assertiveness
  • Team management

Ongoing training and development

New employees should continue to work through their personal training plan and to attend any courses identified early on. Line managers should ensure new employees receive all the training they need and continue to develop, giving them the opportunity to gain experience and increase their knowledge.

Last modified on 15 November 2022
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